At ParentMail…

We want customers to have the best possible experience from ParentMail. There will be times when you need a little help or assistance and we have a range of support options to help you find your answer quickly, including:

  • School Help Site
  • Parent Help Site
  • Interactive Guided Tours
  • Training Videos

If you can’t find the help you need through these channels, simply log into your ParentMail account and start a Live Chat with us between 8:30am and 4:30pm.