Streamlined payments and fantastic training leads to hours saved at St Patrick’s Catholic Primary School
St Patrick’s Catholic Primary School have used ParentMail for several years and rely on it as an all-in-one communication tool. Recently, they also added +Pay, our integrated payments solution and have saved hours each week as a result!
They initially chose to use ParentMail to improve their school-home communication and reduce their paper use, but now see the extra benefits of time-saving and better processes for parents.
Staff at St Patrick’s School took part in +Pay training during their initial setup, with a member of the ParentMail team coming into school to talk them through the system and how they could get the most from it. We spoke to Sarah Taylor, Office Manager about her experience.
“We had on-site training for three office staff. This really helped us hit the ground running with +Pay. Moving to an online payments system has noticeably saved us the time spent doing manual jobs! Our trainer, Leon Warner-Bradshaw, made sure we were really confident setting up payment items and running off reports. He also helped us get more out of the ParentMail system.”
“ +Pay training, in particular, has reduced the time counting, collating and banking. Managing the money for trips and events can be very time-consuming, but ParentMail has streamlined everything!”
Thanks to their on-site training, office staff at St Patrick’s have maximised the value they get out of +Pay. This has had a knock-on effect, giving them more time to focus on the pressing issues that really matter to them.
What do parents say about +Pay?
St Patrick’s have been using the system for over a month now, and so far have had a lot of positive feedback.
“Parents have found it very useful. Some have initially been nervous about paying online, but for those now using it, they say it’s a far easier system than cash and paper copies. ParentMail makes everybody’s lives easier.”
Would you recommend ParentMail training to another school?
“Absolutely – I would recommend ParentMail training without hesitation. Everything flows better in the office because it saves us time and parents have an easier way to receive important school messages and make payments!”
Our on-site trainers offer a half or full-day session packed full of ParentMail tips, tricks and insight, and can help you get the most value out of your software.
If you’re looking to free up office time by streamlining your processes, or if you’d like to know more about booking training for your school, get in touch today by calling us on 01733 595959 or emailing firstname.lastname@example.org