Top stories

Parents love the ParentMail App!

We took to social media and asked parents to let us know what they thought of ParentMail’s mobile App…

Celebrating 750,000 downloads of the ParentMail App!

More schools are saving money and more parents are getting instant information than ever before!

Communication systems: counter-productive to parental engagement?

Is this approach counter-productive to improving parental engagement?

Popular payment provider PayPal – the choice for busy parents!

Over the last few years, the way we pay for things has changed dramatically, from cash and cheques, to debit and credit card and most recently to cashless, mobile and contactless payments.

Transition from primary secondary school

The transition from primary to secondary school: Our top tips for schools

Lockdown has been tough on us all, but none more so than for children. For some, September brings the all-important transition from year six to year seven, a scary step at the best of times. Following months of closures, for …

The future is digital: Education after lockdown

On 18th March 2020, classrooms for up to eight million pupils closed across the UK as a result of the Covid-19 pandemic. Schools are now amid a phased return; while classrooms still look the same, school life does not.  Closures have caused a great amount of upheaval for communities. However, not …

Our top three reasons to go cashless with +Pay

If your school is seeking a versatile, streamlined and cost-efficient way of managing parent payments,  +Pay is the solution for you. Still unsure? Here are the top three reasons schools across the country are talking about +Pay.  Every payment, every day  Lunch money, school trips, …

Sell more, do less with an online school shop and +Pay

Pens, pencils, uniform and backpacks; items that support student learning and strengthen your school brand. All of these items are available to buy from your school shop, but do you sell as much as you would like?  With +Pay, you can make all …

Durrington MAT utilise tech to support teaching and learning during closures

Under the government’s ‘conditional plan’, the country is slowly coming out of lockdown. While stringent measures remain in place, the education sector is leading the way with a phased return for select year groups and secondary schools throughout June. Leadership …

Life and learning under lockdown at Langstone Junior Academy

Nearly two months into lockdown and the UK remains uncertain of what the future will bring. In schools, staff continue to support children of keyworkers and families at large. Now, many school leaders are planning ahead to ease the transition into our …

Cashless canteens: What’s on the menu for schools?

What kind of experience are you serving up at lunchtime? The trials and tribulations of cash on school grounds are well known. Cash in the canteen, however, results in a huge number of issues, many of which you may not have considered. The benefits of online payments are being realised by …

Thank you, schools! 🌈

While ‘Clap for our carers’ provides an opportunity to show our appreciation for those working on the front line, we’re keen to shine a light on the widely unsung heroes supporting young people every day; here’s to the school staff continuing to keep things ‘normal’ in these most unusual times!  While there has …

Managing stress during COVID-19: Mental wellness for students, parents and school staff

We’re in the midst of an unprecedented health pandemic. There’s no denying, it’s all a little bit stressful. The UK is entering the second phase of a national lockdown and schools are set to be closed for the foreseeable future.  Just as the scarce British sunshine starts to …

What do parents really think of ParentMail?

Over six thousand schools use ParentMail solutions to stay in touch with their parent communities. That means over three million parents utilise ParentMail to engage in their children’s education, every day.  Providing parents with a positive user experience of our platform is vital; otherwise, …

What parents want from schools during closures

School closures see us all adapting to change; students are adjusting to their home/school environment, parents are accommodating lesson plans in their new-found role as teachers and staff are adapting to teaching from a distance, sometimes from empty classrooms and often from home.  These are strange and surreal times. In all cases, we’re feeling a little uncertain. Parents struggling to balance work and …

Teaching through crisis: how Stukeley Meadows Primary School are keeping things ‘normal’ during Covid-19

Whatever sector you work in, Covid-19 has brought with it a series of challenges and worries, and for many of us, staying at home is now the safest thing to do. For some, however, going into work is not an …

Keep calm and carry on: communications, closures and COVID-19

In light of the UK’s escalating response to COVID-19, organisations across the country are putting plans in place to keep business operating as usual.  In the face of closures, however, shutting up shop to work from home isn’t straight forward …

Top tips for improving parent registration

To truly feel all the benefits of top-notch parent engagement, first, you need to have all your parents registered – a task easier said than done, in some cases.  If you’re struggling to get more than 90% of parents registered …

Climate action

Eco and green or wasteful and mean: a lesson in environmental matters for schools

It’s Veganuary, the annual vegan-awareness month growing ever more popular with each passing year. For a rising number of young people, opting for a plant-based diet is an eco-friendly lifestyle choice, comparable to choosing a reusable coffee cup or water bottle. In fact, according …

To send or not to send – SMS vs in-app messaging

Do you know your in-app notifications from your text alerts?   Engaging with parents is getting easier; running a survey or collecting permissions? Use Online Forms. Planning parents’ evening and gathering appointments? Turn to your event management platform. Sharing the school newsletter? Look no …

Oakfield Nursery School prioritise cashless payments and paper-free parent engagement

Award-winning nursery, Oakfield Nursery School in Altrincham, place great emphasis on staying in touch with their parent community. With a focus on streamlining communications and simplifying payments, the team decided to go cashless and paperless with online parent engagement and have taken back hours of …

Looking back – a review of 2019

2020 is here, marking the close of another decade. For ParentMail, it promises to be an exciting year – we are fast approaching our 20th birthday! But, before we plough ahead with the coming 12 months, there is much to look back on and celebrate from …

Three reasons for ParentMail customers to attend IRIS World 2020

We at ParentMail are really excited to be taking part in IRIS World 2020! Set to take place on 11th February 2020 at the ICC Birmingham, IRIS World has fast become known as a fantastic opportunity for leaders across the sector to gather under …

Top tips from ParentMail super users

We asked schools to share their top tips, best practice and advice for using the ParentMail platform to its full potential. Now, we’re excited to share your feedback with the ParentMail community!  Here are our top five favourite suggestions for making the most of ParentMail to save time …

Back to the classroom with ParentMail training

Our School Support Team are masters of all things ParentMail, offering up expertise and knowledge to support schools every day.   While they’re always on hand via Live Chat when schools run into trouble, did you know, you can also arrange for a ParentMail professional …

Tackling text messages – are you still sending them?

We’ve seen the trends of parent communications change over the years. From the death of the paper newsletter (good riddance!) to the dawn of text messages and email, schools have taken advantage of every opportunity to avoid the frustrations of …

Top tips for introducing reliable online payments

Efficiency, security, reliability… just a few of the wonderful things online payments promise to deliver.  However, many schools are being short-changed by their provider. Establishing a cashless culture that works for everyone (from staff in the school office to busy …

Food for thought – planning breakfast clubs

Today, a huge 85% of schools run breakfast clubs, setting students up for a day of learning and offering a lifeline for busy parents.  Beyond the well-known benefits of a good breakfast, research suggests that these clubs have a much deeper positive …

“How was your day?” Encouraging after-school chat

If I had a pound for every time I asked my children how their day was, and they replied, “Fine”, I’d be a very rich woman! It got me thinking about better ways to get kids to open up.  Some …

Langstone Junior Academy save over £2000 in six weeks with ParentMail

With a busy September behind us, we caught up with Langstone Junior Academy to find out how they’ve got on enrolling new parents and welcoming back returning ones this year.   Back in July, we spoke with Administrator, Lorraine Reeves, who reported the …

Making the most of parents’ evenings

Parent teacher evenings are a wonderful opportunity for parents to get involved with their child’s education. Usually held twice a year, autumn term meetings serve as a good opportunity to build strong and productive relationships with teachers, with spring meetings …

The transition from primary to secondary school – supporting children

Right the way through Year 6, and into year 7 and beyond, you’ll have to make lots of decisions that will shape your child’s life. The things you worry about as a parent of a child in primary school become …

Parent payments that don’t cost the earth

It is estimated that schools produce over 10% of all non-domestic food waste in England, throwing away approximately 123,000 tonnes a year. According to a study by waste management experts, Wrap, over 75% of the waste produced by both primary …

ParentMail set to help organisations look forward with certainty at IRIS World

IRIS Software Group is today launching IRIS World and IRIS Customer Awards 2020. Set to take place on Tuesday 11th February at The ICC Birmingham, school leaders will hear about the latest advances in EdTech from industry-leading teams, including experts from ParentMail.  …

Engaging with families in early education

Whether you’re running a nursery, infants or primary school, first impressions are important. Never is this more true than with a parents’ perception of school during the first few weeks of term. Building strong, long-lasting relationships with parents begins early. …

What do parents think of parents’ evening?

While school staff spend hours collecting data and information in preparation for parents’ evenings, we don’t often take the time to ask parents for their feelings on this important event. Gathering feedback may prove an impossible task for your busy …

Streamlined payments and fantastic training leads to hours saved at St Patrick’s Catholic Primary School

St Patrick’s Catholic Primary School have used ParentMail for several years and rely on it as an all-in-one communication tool. Recently, they also added +Pay, our integrated payments solution and have saved hours each week as a result!  They initially …

What’s in a brand?

From the brains of two parents waiting at the school gates, to the offices of thousands of schools and multi-academy trusts across the country – ParentMail has been on a long journey over the past 20 years.  When we first …

5 reasons to try Parents’ Evening Manager

How long does it take your team to plan parents’ evening? If you’re setting aside hours to manage bookings and relying on pupil post for appointments, it’s time to plan now for a stress-free parents’ evening – and we have …

Start as you mean to go on this September

That’s it – another summer gone and a new year before us. For both staff and students, the start of a new school year presents a great opportunity to break old habits and set the tone for the road ahead.  …

Turning the tables for teachers

Do you remember your favourite teacher? Most of us were lucky enough to have one who we idolised throughout our school days, a teacher that no other could possibly live up to.  Whoever they were, primary or secondary school teacher, …

Let’s hear it for the parent volunteers

Another school year is over. As tired-out teachers make the most of some well-deserved down-time, there’s another group of hard-working individuals, dedicated to the successful running of their school, also in need of some rest and relaxation. That’s right, we’re …

The transition from primary to secondary – making communication count

Going into secondary school is a major milestone, not just for the child who is moving school but for the whole family. It’s not just pupils but parents too who can feel a little out of their comfort zone when …

Drama-free dinner times

Breakfast is still widely considered to be the most important meal of the day, setting children up for a day of learning and fun. Today, a rising number of health-conscious schools and parents are keen to ensure children receive a …

School’s (almost) out for summer

There are just a few weeks left before schools break up for summer (pause for cheers and applause). As classrooms wind down in anticipation of a well-deserved break, teachers seek out activities to do with classes which feel that little …

Early Years education – the building blocks to success 

According to a recent survey, when it comes to academic achievement, choosing a nursery could be more important than a choice of secondary school. Researchers recently found that the contribution of a school to variation in pupil attainment is ‘relatively …

Langstone Junior School save over £9000 with ParentMail

The team at Langstone Junior School are self-confessed ParentMail ambassadors, having saved over £9,000 this academic year! Langstone Juniors are a busy school with an even busier office team, with more than 330 students. Thanks to the help of ParentMail’s …

Wraparound care – the saviour for modern-day parents?

Ah, the school run. No matter how early it starts or how well it’s planned, somehow, it ends with a mad rush out the door. After school, the clock is still against us. The average nine-to-five day and long hours …

Toddle In Private Day Nursery save time and money with ParentMail

The team at Toddle In Private Day Nursery have enjoyed a huge improvement in their parental engagement with the help of ParentMail. With over 100 children in their care and as many busy parents, Toddle In’s communications were floundering. “Before …

ParentMail “all day, every day!” for St Ambrose Barlow Catholic Primary School

St Ambrose Barlow Catholic Primary School are proving the benefits of fantastic parental engagement with the help of ParentMail’s full suite of applications! “We use it all day, every day.” Says PA to Headteacher, Elaine Warren. “We decided as a …

Parental engagement as a force for good – tackling school exclusions

With the subject of off-rolling raising concerns across the country, Education Secretary, Damien Hinds, recently called on school leaders to reduce exclusions. While protocol states that exclusion should only ever be a last resort, the number of permanent and fixed …

Summer roll-up made easy

As the summer term comes to a close, school staff are busy saying goodbye to their 2019 leavers and preparing for new starters. Summer events, exam season and the usual end-of-year wrap up makes the last few weeks in the …

Parent payments made easy with PayPal

It’s been more than three years since we began our partnership with world-wide payments provider, PayPal. To this day, it remains a match made in heaven! Since launch, we’re proud to have enabled millions of parents to pay for school …

Top tips for tackling exam season

Exam season is a time of worry and stress for all involved – students, parents and teachers. It’s crucial that schools communicate and support families during this time so that there can be a strong network for children. In the …

IRIS Education Summer Roadshow details and agenda

The IRIS Education Summer Roadshow is almost here! Starting from the 26th of June and taking place at three locations across the UK, this is your opportunity to learn how the IRIS family of products can help your school or …

Summer in your nursery

It’s time to remind parents about sunhats and sunscreen, which can mean only one thing – summer is here and your nursery calendar is jam-packed with exciting events. Teddy bear picnics, parent meetings, graduations – there’s a lot to think …

Coming soon… Advance Bookings

You asked, and we listened! We’re very excited to share with you that our new Advance Bookings functionality is soon to be released. The update includes a number of helpful benefits to drive efficiency, protect school budgets and make life …

How important is parental engagement in Early Years?

Parental involvement in your nursery helps parents to become interested and understand what’s going on behind all of their child’s activities, empowering them to support their children and continue the good work you do every day.

Why back-office EdTech training is as important as teacher training

Until recently, whiteboards were blank canvases written on in dry-wipe marker. Now, they have several thousand times more computing power than the Apollo mission that first put man on the moon. This shift in consumer and education technology has happened …

The future of school payments is NOW

Stop by a cash point today and you’re likely to be confronted with a message informing you, ‘this machine charges for cash withdrawals’. The accompanying price tag can range from a minimum of 95p to an eye-watering £5; today’s high …

Meet the brains behind our school App

In today’s tech-savvy world, many of us rarely go a day without relying on handy Apps to chat with friends and family, post on social media, check our bank balance or transfer money, book a taxi and carry out all …

How important is parents’ evening?

A new study published in the European Economic Review (volume 111) has revealed the real impact of parent-teacher meetings. Asad Islam reported on a randomised experiment in rural Bangladeshi schools, communities which usually see little engagement between parents and educators. …

Saving your teachers from endless email onslaught and white bears

Parents are invested in their children’s education, and they’re going to ask teachers questions. That’s something that can’t and shouldn’t be avoided. However, when teachers are flooded by emails and messages from enthusiastic parents, this can lead to unhealthy out-of-work …

Picture this! Our EdTech school-leader infographic

We recently conducted a survey to investigate current trends, attitudes and behaviours in school communications technology and parental engagement. Over 450 school leaders from primary, secondary schools and academies across the country took part to share their thoughts and feedback …

‘Parents as Partners’ for nurseries

It’s no surprise that engaged parents who feel well informed and involved are likely to develop a stronger bond with their childcare provider. For example, private nurseries with excellent communication will benefit from enthusiastic testimonials and word of mouth referrals.  …

Five reasons to go cashless

If your school is seeking a faster, more reliable method of collecting payments, a commitment to cashless is the solution for you. Still unsure? Here are the top five reasons why thousands of UK schools are choosing online platforms for …

Technology beyond the classroom: ParentMail and the DfE EdTech strategy

Education Secretary, Damian Hinds, took to the stage at the London Schools and Academies Show earlier this month to reveal details of a new strategy for education technology. The Department’s continued focus on the vital role of technology in schools …

Early Years – communicating with parents is the key to success

Excellent communication with parents in Early Years is key to the success of any nursery business and there have never been more ways to keep parents in the loop. The importance of communication with parents in the EYFS strives to …

School leaders talk school communications! Part 2

We recently posted part one of our findings from our survey, which investigated current trends, attitudes and behaviours in school communications technology and parental engagement. Below we continue to share our findings with you so that you can see how …

Communications at the click of a button

In this day and age, a reliable, compatible mobile App is fast becoming a ‘need to have’ rather than just a ‘nice to have’ for primary and secondary schools! With technology reducing our reliance on paper and pupil post, thousands of …

A journey to school trip success

So, you’re planning the next school trip. Teachers have confirmed the destination and now it’s up to your capable and highly organised office team to manage all the details, from staff to students to parents. When done right, school trips …

Sacred Heart Catholic Primary School lead the way with +Pay!

The eight-school Multi Academy Company set out on a mission to go cashless to reduce school debt and support parents with easy online payments!

What’s more convenient than cashless?

In our latest video, Sue Atkins discusses why cashless payments are so much easier for busy parents on the go!

What role does technology play in the school office? Part 1

We recently conducted a survey to investigate current trends, attitudes and behaviours in school communications technology and parental engagement. We received a great response, with over 450 schools taking part and telling us about their school communications. As leaders in …

Are mobile apps the future of school communications?

School apps are becoming increasingly popular from early years through to secondary as a way of encouraging parents to invest their time into their child’s school life when it is most convenient for them.

Are we becoming tired of the text?

It’s strange to think that, only 10 years ago, we still relied on the occasional paper newsletter to communicate with parents. Today, there are numerous methods of sharing important news and information with mums and dads; for schools, new technology …

Staff retention and school reputation

When parents and schools have a strong relationship, teachers experience the positive effects in the classroom and are empowered to support their students.

Take control of your nursery finances

Professional and passionate staff, happy children and fantastic facilities – your front of house is under control, but how about those time-consuming finances? When it comes to managing nursery finance, there’s a lot to take into account. Chances are, your …

You’ve got homework: Communicating with parents

A hot topic amongst parents and teachers is homework. It can often be a divisive issue, especially if there is a lot coming home but little communication about it sent to parents. Across social media, many parents often complain about the …

Parents’ Evening directors, we salute you

Snowed under with the daily tasks of keeping a busy school running, you know better than we do how hard it can be squeezing in plans for Parents’ Evening. But where some teams are chasing down appointment slips, printing out …

Ed-technically superior software

Education Secretary, Damien Hinds, has challenged school leaders to take advantage of modern technology in and outside of the classroom to reduce teacher’s responsibilities. Acknowledging workload as a common reason for teachers leaving the profession, Mr Hinds stated that innovative …

App-solutely brilliant – our mobile app has been updated!

The free ParentMail mobile App is used by over 2.5 million parents to stay in touch with schools every day, from the comfort of home, at work or while out and about! Over the years, it’s been through some major …


Easy, dependable dinner payments with +Pay

A number of schools have recently hit the headlines as outraged parents complain their children have gone without a hot meal due to a lack of credit on their cashless dinner accounts. In Wales, school councils have argued in defence, …

Breaking down parental engagement barriers with EdTech

For many families, the prospect of crossing the school threshold is a terrifying one. Though many schools may spend a lot of time and energy on events or activities for parents, the reality is that every school has those “hard …

Five ways to change up your parental engagement usage

Parental engagement solutions make everyday office tasks quick, simple and cost-effective. Thousands of schools across the UK now collect dinner money, permission forms and share information about school events online, saving both time and money and improving relationships with parents …

St Thomas of Canterbury RC Primary School enjoy paperless Parents’ Evening

When it comes to planning Parents’ Evening, staff at St Thomas of Canterbury RC Primary School were used to all the usual stresses and strains; piles of paper cluttering the school office, lost or missing appointment slips, chasing up parent …

Strong communication could be your nursery’s greatest asset

You know better than we do that running a nursery is a busy and time-consuming business! Whilst chatting to parents during the morning drop-off might seem the most convenient way of sharing the latest nursery news, it isn’t the most …

Parent / School Communications – 22 Years On

The time has come for schools to reach out to parents using the technology they live with every day. Sue Atkins investigates…

Introducing our new and improved School Help Site

We’re excited to announce the launch of our new School Help Site, now live and ready to answer any questions you may have about using ParentMail! The new site includes lots of improvements which make finding guidance and instructions easier …

A look back at the year just gone…

As we welcome in the New Year, we’re taking the opportunity to look back over the year just gone, our biggest and best year yet! 2018 saw us welcome hundreds of new primary, secondary schools, nurseries and Academies to the …

IRIS Software Group acquires BioStore

IRIS Software Group, the UK’s business critical software provider has announced the acquisition of BioStore LTD

Less paper, less waste, less expense

Tighter budgets see a call for efficiency and an ‘all hands-on-deck’ approach to searching out cost-cutting opportunities. In the hunt for financial savings, however, it’s important to remember that, often, it’s the small changes that deliver big results. It is …

WhatsApp – Pros, cons and managing it for your school

In this video, Sue Atkins – parenting expert and ex-Headteacher – gives her views on how parental engagement software can keep communication between school and parent clear, whilst keeping all data safe.

Christmas is hectic, but technology can make life easier!

Watch  our video to see why parenting expert Sue Atkins recommends using technology in school to help make life just a little bit easier for parents around Christmas!

The benefits of breakfast clubs – ParentMail’s top picks!

Last month, Children and Families Minister, Nadhim Zahawi announced that thousands more children across the country were receiving a healthy and nutritious breakfast at school breakfast clubs. In part, this is thanks to a government-funded programme worth nearly £26 million. …

Meet Abbey Catholic Primary School’s ‘ParentMail King’!

Staff at Abbey Catholic Primary School have been on a campaign to register parents to ParentMail and their efforts have received a fantastic response, with 99% of parents using ParentMail to stay up to date on school communications and payments, every day!

Top Tips for productive parents’ evening appointments!

Parents’ evening is a very important part of the relationship that parents develop with the school and their child’s teacher, whether it is their first experience, or they have attended before.

School dinner money debt is on the rise

Thousands of schools are using +Pay every day to collect cashless dinner money payments and are enjoying reduced dinner money debt as a result.

Budget 2018 – What you need to know

This week, the chancellor delivered his 2018 Budget in which he announced an extra £400 million capital funding for schools this year, effective immediately.

The challenges of organising Parents’ Evening

School is now in full swing, and so the next big milestone is Parents’ Evening and organising it successfully is no mean feat!

Casterton College switch to +Pay and are thrilled with the results!

“We needed a more robust, reliable system; looking into alternatives, ParentMail stood out for its suite of applications.”

Top tips for parental engagement success!

It’s the start of a new school year, meaning there’s a lot of information to send out and share with parents. How you decide you will be communicating with the pupil’s families is a matter of preference. Traditionally, letters were …

Getting it right from the start for schools and parents

Parenting expert, author and TV presenter, Sue Atkins, has 22 years experience in the teaching profession making her an expert on all things parental engagement! In this blog, Sue discusses the importance of starting the year off right in terms of …

Parental engagement – a strategy for success

We talk about the importance of parental engagement a lot. The term has become a ‘buzzword’ in our offices and in schools across the country. When ParentMail first came into being over 15 years ago, parental engagement was the priority, …

What’s up with WhatsApp?

Last month a Mumsnet thread hit the headlines when a post referring to the different types of mum found in ‘every’ school WhatsApp group struck a chord with parents across the country. Ranging from ‘the wind-up merchant’ to ‘the informer’ …

The EdTech revolution happening outside of the classroom

Last month Education Secretary, Damien Hinds, challenged the tech industry to launch an edtech revolution for schools, colleges and universities across the UK. EdTech has an increasingly valuable place in the classroom; 3D technology is quite literally bringing lessons to life …

Forms, forms and more forms…

With September upon us, schools are now busy collecting and managing all new starter data – from students, to staff, to parents! With paper-based communications, the cost of print, paper and sometimes postage can be surprisingly high, not to mention …

Introducing our innovated Android App

Experience tells us that when parents are happy with their ParentMail experience, schools receive a great response to their communications. So over the past few months, we have been working hard to improve our Android App!

Leading the way in GDPR compliance

We understand the importance of protecting the data of your parents, students and staff. That’s why the ParentMail team have been working hard to lead the way in GDPR compliance!

Instant messaging is fast replacing the humble text message

New technology is hot on the heels of the humble text with the growing market of instant messaging services; our Messaging App gives schools the best combination of flexibility and functionality.

GDPR – Are you ready?

Whether your school is a primary or secondary school, nursery, academy or part of a multi-academy trust, the General Data Protection Regulation (GDPR) will apply to you from 25 May 2018.

IRIS Software Group acquires Contact Group

IRIS Software Group, the UK’s business critical software provider is today announcing the acquisition of Contact Group, a leading provider of parental engagement and truancy management software to UK schools. The acquisition extends IRIS’ education portfolio providing solutions to manage …

Helping you to increase parent uptake with ParentMail

The more parents registered with ParentMail, the more your school will benefit from reduced admin time, print costs and more. It can seem like quite a daunting task to get all of your parents registered but we are here to help make the process easier.

Introducing Rob Brown, Operations Manager at ParentMail

Introducing ParentMail’s Operations Manager, Rob Brown – a name we’re sure many of you are familiar with! We sat down with Rob to chat about his role as Operations Manager…

Do your school communications reflect the changing habits of parents?

Parent habits are changing.  No longer are parents digging through school bags to discover out of date, crumpled newsletters; receiving a poor response to your school communications is a thing of the past, too! Times are changing and ParentMail are leading the way with innovative services to improve parental engagement.

ParentMail ensures 100% parental engagement at Wistow CE Primary School

Emails and Texts, Parents’ Evening Manager and Online Form Collection ensure 100% parental engagement at Wistow CE Primary School! Wistow Primary School have introduced three of ParentMail’s services into their school over the past two years, initially launching Emails and …

Help is at hand in under 60 seconds with our Live Chat support service

The days of waiting on the phone for a customer service advisor to take your call are long gone at ParentMail. Help is at hand almost instantly with our fantastic and friendly Live Chat service!

More schools are choosing to go cashless with an Online Payments system

With thousands of nurseries, primary and secondary schools now using our cashless Online Payment System to receive and process payments, experience tells us that parents are only too happy to make payments online!

Internet safety – top tips for young people

Although a brilliant resource for education, creativity and communications, it is increasingly important that we teach young people how to use the internet safely and responsibly.

How important is security in your school?

Cyber security has never been more important than in today’s digital world.

Parents’ Evening Manager saves time for schools and parents

With Parents’ Evening just around the corner, now is the time to introduce Parents’ Evening Manager!

The future is now!

We are all connected – and communications have never been stronger. The question is, how does your school utilise these new technologies to strengthen school/parent engagement?

Kesgrave High School save time and money

Kesgrave and ParentMail partner to deliver first-class parental engagement!

With over 1800 students and 99% of parents registered on ParentMail, Kesgrave High School collect on average £15,000 online each week, have sent over 700,000 emails home and had a 97% response rate to their first online form! All in …

Our founder leaves and takes a look back

After 16 years at ParentMail, our founder and CEO Paul Hughes will be leaving early 2018 and ahead of his departure, has been looking back and reflecting on how the company has grown since day one…

70% of parents think a mobile app makes it easier to pay!

We recently took to social media to ask parents their views on school Online Payments systems…

Top Tips for going Cashless!

More and more schools are going cashless to make life easier for staff and parents! Find out why…

School Dinner Money

Dinner money top up revolutionised at Leicester Grammar School Trust!

“Even if parents forget to top up, they can now do it instantly on the mobile App and it’s ready for lunchtime!”

George Stephenson High School gets creative!

Now communicating with their parents regularly and collecting online payments with ease!

Ditch the paper and feel greater!

Will you be celebrating World Paper Free Day this November?

Switch to ParentMail and reap the benefits, says John Hanson School!

“I would, and regularly do, recommend ParentMail to any school I speak with!”

Paperless parents’ evening booked in less than 24 hours for Whiteabbey

174 parents booked their parents’ evening appointments within the first hour!

A highly successful start to the year for the ParentMail Team

This year has seen our most successful start to a new school term, find out why…

15 Creative Halloween Ideas For Kids

It’s nearly Halloween which means it’s time to get out the sweet bowls and dust off those old costumes. It’s also the time of year that you can get creative with your kids. Whether you are planning a spooky themed …

IRIS Software Group Acquires ParentMail

IRIS Software Group, has announced the acquisition of school communication and payment collection software provider, ParentMail

Schools tell us their plans for 2017/18

We can’t quite believe a new school year is upon us once again – and with it comes new challenges for those working in schools!

Top Tips: Parent uptake on ParentMail

Many of our schools have over 95% of parents registered and regularly using ParentMail; we’ve spoken to some to find out their top tips for parent uptake!

Social inclusivity at the heart of technology!

We still remain as socially inclusive today as we were back in 2001!

The future is now – pay for petrol, bills and dinner money through apps!

Our mobile app allows parents to top up dinner money, pay for school trips or buy uniform through a few simple taps!

The Winners of Our July Facebook Competition

Throughout the month of July we ran a competition on Facebook asking parents to send us in a video answering a specific question. That question was to tell us what they loved about ParentMail and we got some incredible replies! …

What does paying on a mobile App mean to parents?

“The app is so easy to use and the payments part is great – it only takes a couple of minutes to top up my daughters dinner money account.”

Prepare Your Child to Start Reception

Children begin school in September already having had a massive range of experiences –  playgroups, nurseries, child minders, staying at home or a combination of all these. Even if your child has been to a full time Nursery the step …

Is Sharenting The Right Thing To Do?

Sharenting, do you know what it is? The word is used to describe parents that tend to overshare everything they do with their family on social media. We probably all know someone like this or maybe you are that person. …

Parenting – Expectations VS Reality

The first thought I had when my daughter was born was that this is my moment to do something good…!

How To Prepare Your Child For The New School Year

Soon September will be upon us and with the beginning of Autumn comes the beginning of a new school year. Whether your child is moving up a year in primary or moving to secondary school, there are a few things …

Get The Uniform Ready Before School Starts Again

We know that the school holidays have really only just begun, but they will be over before you know it. Soon the kids will be waking up early and heading off to school once more. Whether they are starting a …

Encourage Your Child to Start Reading With Our Help

Reading can be a fun way to pass the time. It is also critical for your child’s development in education. Thanks to technology, children would now rather watch a movie or play a video game than read a book. If …

Get Out And Explore The Top 5 National Parks The UK Offers

With the start of the summer holidays officially upon us, what better time is there to explore the great outdoors. In total there are 15 National Parks throughout England, Scotland and Wales. To celebrate the start of National Parks Week, …

#ShoutOutForTeachers – Celebrate your teachers!

If you have great memories of a teacher, or if you think highly of your children’s teachers, why not join us and celebrate them!

Making the School Run Less Stressful

The school run can be very stressful. Keeping organised, calm and encouraged can make your morning so much easier for you…and your kids too! Here are some simple tips on how you can make the school run less stressful. Get Everything …

Secrets for stretching the school budget!

Many schools are getting smarter about how they spend their money and parent communications is a great place to start.

The Best Ways to Keep Your Child Safe on the Internet

Living in the 21st Century has it’s pros and cons, especially when it comes to the internet. Everything we’ve ever wanted to know is available with the touch of a button. However, that also means information we don’t want to …

#ShoutOutForTeachers – One month on!

We launched our #ShoutOutForTeachers campaign over a month ago and have been overwhelmed with positive responses on social media!

Schools and Social Media

Are you thinking of a new #edtech product to launch in school? Take a look on social media today and see what you can find out!

Our Top Tips For When You Travel With The Kids

When it comes to summer holidays, there is a lot of planning involved. Booking the flights and the hotels is the easiest part. Actually planning how you will travel to and from the destination is the tough part, especially when …

Payments made in minutes and forms completed instantly!

“It’s a really nice touch that we’re sending our information home to parents through our very own app!”

How to Prepare For Summer When The Kids Are Home

It is the last term of the school year and the summer holidays will soon be upon us.  The kids are probably already excited and talking about the plans they want to make with you. Summer is where the best …

1 million downloads of our mobile app

Celebrating 1 Million App Downloads!

Over 1 million parents across the UK are loving the convenience of ParentMail’s mobile App!



If you think highly of your children’s teachers, join us and celebrate them using the hashtag #ShoutOutForTeachers.

Carlton le Willows Academy takes control of their online payments

Carlton le Willows Academy have switched to +Pay and now have 80% of parents and over 100 staff paying online, making quick, easy, payments for dinner money, trips, clubs and more through a free mobile App!

National Walking Month Has Begun And It’s Time to Get Moving

The beginning of May signals the start of National Walking Month and it is the perfect time to start doing just a little bit of exercise each day. Walking is a fantastic way to become healthy. May is all about …

School texting service

The death of text messages

With smartphones now dominating the mobile world, many schools are turning their back on texting!

ParentMail a success for busy working parents at Sandford Hill Primary

“We’re really pleased with ParentMail and would recommend it to any school who wants to make improvements!”

Parents love the ParentMail App!

We took to social media and asked parents to let us know what they thought of ParentMail’s mobile App…

Communication systems: counter-productive to parental engagement?

Is this approach counter-productive to improving parental engagement?

Popular payment provider PayPal – the choice for busy parents!

Over the last few years, the way we pay for things has changed dramatically, from cash and cheques, to debit and credit card and most recently to cashless, mobile and contactless payments.

Celebrating 15 years of ParentMail!

We can’t believe it’s been 15 years since ParentMail was born, and what a journey it’s been!

100% response rate to forms from parents within 48 hours

“Now we’re reaching parents on their smartphones and they’re more engaged than ever before.”

Celebrating 750,000 downloads of the ParentMail App!

More schools are saving money and more parents are getting instant information than ever before!

Parental Engagement the focus for Thames View Infants

“We recognise how much technology is helping and we wanted to use the best system on the market to help us .”

Top Tips: How to engage your parents

Research has shown that when parents get involved with what their children are doing in school, academic results improve as well as student attendance…

Engaged parents help boost exam results

Many forward-thinking schools who see the benefits of a mobile-first solution, are now reaching parents through free in-App notifications…

Instant responses to your support needs

In today’s busy world, people want instant responses and one thing they don’t want is to be hanging on a phone waiting for the next support person to become available or for a response to an email.

Behind the scenes at ParentMail: App Developers – Part 2

As we celebrate over half a million downloads of the ParentMail App, we met with our App developers to find out why it’s been so successful! (Part 2!)

Behind the scenes at ParentMail: App developers (Part 1)

As we celebrate over half a million downloads of the ParentMail App, we met with our App developers to find out why they think it’s been so successful!

Framlingham Primary School surveys parents about ParentMail!

What did parents think of receiving communications online? The results were very interesting!

Parent payments made easy with PayPal and ParentMail

We are excited to announce that we are joining forces with PayPal, the faster, safer way to pay online, on mobile phones and in-store.

Parents’ Evening Manager the solution for St Anne’s

After two years struggling, St Anne’s CE Primary decided to try Parents Evening Manager – and it’s been a revelation!

Completely paperless parental engagement

From paper communications to email and text and now to smartphone Apps, gone are the days of mislaid letters and forms which never make it home.

ParentMail the “one stop shop” for school communications

Looking for a system which would allow them to collect payments as well as communicate with parents – ParentMail was the obvious choice.

Celebrating 500,000 downloads of the ParentMail App!

Half a million parents use the ParentMail App to pick up important school messages, pay for school items, book parents’ evening appointments and more!

Improving parental engagement with online Forms

Ings Farm Primary School always found it difficult to get parents to complete and return forms with often only small numbers of parents responding.

Mobile Apps: The secret ingredient for improving student outcomes?

With advancements in technology moving at such a rapid rate, parents no longer expect to receive important information through email or text messages.

More great feedback from parents on the ParentMail App!

We’ve been looking at some of the great feedback we’ve been receiving from parents to find out how the App helps them.

Astor College saves over £5,000 a year with ParentMail

Astor College were keen to find a way to communicate to parents which would save money – and ParentMail was the answer.

Robert Drake impressed with ParentMail’s training and support

Robert Drake Primary School has started using ParentMail’s latest platform, PMX, and can’t believe how easy it is to use!

We’ve launched our new help site and improved our support!

We’ve been working hard behind the scenes on our help site so that you can get the help you need instantly.

The most reliable, cost effective, inclusive online payments system

With over 90% of parents saying they would prefer to pay for school items online, schools are adapting to the changing needs of parents to make paying for items less of a chore.

The ParentMail App has been updated!

For schools using online payments, parents can now pay for items such as school trips, uniform, tickets for events and more on the go!.

Parents’ Evening Manager a “winner” for Holy Rosary Catholic Primary School

Within a week, 95% of parents booked appointments without paper, queues in the office or teachers spending time on administration!

Fantastic feedback for the ParentMail App!

With over 400,000 parents now receiving messages from their school through the App, parents are reading and responding to school messages, forms and invitations quicker than ever before.

Auto SIMS link a time saving success for St Anne’s RC Primary School

St Anne’s RC Primary School has recently installed the auto SIMS link, so that data automatically updates from SIMS into ParentMail each night.

Our School Mobile App in the Top 20 in the App store!

We’re very proud to announce that The ParentMail App is now in the Top 20 App downloads in the Apple Store!

The death of email

According to email provider Sendmail, 90% of messages in our email inbox are spam, discouraging many of us from reading our emails!

Parents’ Evening “booked in less than 5 minutes”

With Parents Evening Manager, in less than a week Wadhurst Primary School has had two thirds of parents book their appointments online!

ParentMail awarded a position on ESPO framework

We’re very pleased to announce that ParentMail has been awarded a position on the ESPO framework.

ParentMail strengthens the link with SIMS

When it comes to communication systems many schools believe that integration with SIMS (or other MIS) is the most important feature…

Choosing secondary schools made easier for parents

Schools Minister Nick Gibb has announced that parents choosing a secondary school for their child will have access to early exam results to help them decide.

Schools improve parent responses to forms and surveys

Parents can complete school forms, give consent and complete surveys all from their mobile phone, tablet or computer…

“We’ve always done it that way”

35% of schools told us that they still spend on average £100 a week on postage – that’s £3800 a year!

eco communications

Become a greener school with ParentMail

Many schools regularly raise awareness of global environmental issues and try to promote living “greener lives” to their students.

Improving Parent Teacher Communications at Edgebury Primary

Within 2 weeks, the school had over 80% of parents accessing ParentMail every day, many of which do so through the free ParentMail App.

Why do parents want Parents Evening Manager?

It’s not just schools who find organising parents’ evenings a nightmare!

“Super slick” Parents’ Evening Manager saves school hours

Malcolm Sargent Primary School have been very impressed with just how easy it’s been to set up parents’ evening, thanks to ‘Parents Evening Manager’.

Parents – are you using the ParentMail Parents App yet?

Every parent knows it’s difficult keeping track of all their children’s activities. Schools, clubs, sports events…there’s always something to read, plan for or reply to.

Make things easier for parents, so responses improve

We make it easy for parents to read and respond to school requests, and this makes it the most effective parental engagement service!

ParentMail impresses St Nicholas Catholic Primary School

St Nicholas Catholic Primary School in Devon has been extremely impressed with how well communication in school has improved.

The changing habits of parents

Today, parents can pick up emails, complete schools forms, book parents’ evening and top up dinner money while at work, at home, or on the go, all from their mobile phone.

How can your school make Parents’ Evening easier?

In a recent survey, over 90% of parents told us that they would use an automated online service to book parents’ evenings.

The Internet of Things

The ‘Internet of Things’—a system in which objects can communicate internally or with other machines—will transform the way we live our lives.

Top 10: Reasons why schools and parents want +Pay!

We’ve put together the top 10 reasons why schools, parents and children benefit from an online payments service like +Pay.

The development team: Behind the scenes of ParentMail

Our very bright development team work hard to bring you the best, quickest, most effective communication service.

Why do parents want school communications on their mobile?

As we get ready to release our new iOS and android apps, we’ve been looking at why parents want to receive school communications on their mobile.

Top Tips: Parents using ParentMail

Many of our schools have over 95% of parents registered and regularly using ParentMail; we’ve spoken to some to find out their top tips for making ParentMail a success!

Coping with free schools meals from September

From September, big changes will be made to school food, with the Department of Education transforming who gets free meals and what children eat.

Top tips for clubs!

We’ve come up with some top tips to help clubs cut back on admin time and communicate easily with parents.

Technology in and out of the classroom

Research shows that more UK adults are now going online using a range of devices…

Improve sports club uptake in your school with ParentMail

We know that many schools offer a wide range of sports clubs, but are your parents aware of them?

Beckington CE First School recommend +Pay to all!

Beckington First School are so pleased with the +Pay service that they would recommend it to any school!

Deepdene School maximise time and money savings

Described as a traditional school by those who know it, Deepdene School has ‘modernised’ with the addition of ParentMail and with huge success as 100% of parents use it.

Halterworth Primary finds success with online Forms App – 80% response!

Over 60% of parents responded to the first online questionnaire sent out by Halterworth Primary School…

ParentMail scores with Felpham Football Club!

“I think we will get a really good response from the parents as lots of them are already familiar with ParentMail through their children’s schools.”

Accessing ParentMail on mobile becomes more popular!

60% of our customers, that’s both schools and parents, access ParentMail through their tablet or phone.

Balancing work and family life

We do our best to help busy mum’s and dad’s keep in touch with what their children are doing…

The dangers of ‘pupil post’

Pupil post: the transference of letters, forms and permission slips between school and home in students’ school bags, pockets – or not at all as the case may sometimes be!