Back to the classroom with ParentMail training
Our School Support Team are masters of all things ParentMail, offering up expertise and knowledge to support schools every day.
While they’re always on hand via Live Chat when schools run into trouble, did you know, you can also arrange for a ParentMail professional to stop by your school to deliver training on-site?
Depending on your needs, we’ll tailor your session to support your team. Whether you’re in need of a general refresher or want to train up new colleagues, our on-site sessions are the perfect way to soak up wisdom and hit the ground running with your platform.
Training for ParentMail newbies
Face-to-face training is the perfect way to start your ParentMail journey. Our trainer will support with the ‘go live’ process and provide a hands-on tour of your new platform. It’s also a great opportunity to get to know us!
Training new team members
Time is precious, so rather than spending hours guiding a new colleague around the platform, arrange a half or full-day training session and we’ll do it for you – so you can get on with the day job!
While we’re there, we’ll support your wider team to brush up on ParentMail best practice and answer any burning questions you might have. We’ll train up new staff using your existing account, too, ensuring the session is applicable and relevant to your school.
Learning about new solutions
Adding a new solution onto your ParentMail platform is super easy, especially with the helping hand of our experts. We’ll show you around your new solution and help you to develop any relevant content required for your school.
Refresher sessions on your platform
Whether it’s the start of a new term or you’ve recently become responsible for managing parent communications, we’ll tailor training to suit your strengths and weaknesses, targeting specific areas requiring attention. We’ll explore areas of the system less familiar to you and even investigate and resolve any data related issues.
On-site training is a great way to consolidate your team knowledge and iron out any areas raising problems, empowering you to truly make the most of ParentMail and all the benefits it has to offer.
Every session provides an ideal opportunity to check in on your existing ParentMail solutions, ask questions and find out about the latest updates and product enhancements. It’s also a great chance for you to share your feedback and suggestions for what you’d like to see from the future of ParentMail.