The ParentMail App

What are the benefits of the ParentMail App?

Our brand new App for Android and iOS is already being used by more than 400,000 parents, with feedback that it’s now easier than ever to pick up school messages instantly! Our App is the only App that will bring together information from multiple schools and clubs and allow parents to read and respond from one account – which means school messages won’t get lost in a busy email inbox. Not only does the FREE ParentMail App give parents the best user experience, but schools can also benefit from sending free, instant notifications rather than using text credits, making substantial cost savings!

  • Send less paper
  • Stop sending text messages
  • Save hours of administration time each week

Click here to download our posters and put them up in school.


How do I know which parents are using the App?

There is a Report called ‘Parents who are using the mobile applications’ within ParentMail. Click here for guidance on how to generate this.


How do I promote the App to my parents?

Send your parents a message through ParentMail
The best way to let your parents know about the App is through ParentMail. We’ve created a template letter for you to use to help let parents know about the benefits. Click here to download it.

Click here to download our posters and put them up in school.


Make your parents aware of the benefits:

  • Receive school messages instantly – perfect for busy parents.
  • See all school communications on one easy feed – so they don’t get buried in a busy email inbox.
  • Complete forms, permissions and surveys wherever they are in the world – improving school responses.
  • Make online payments or top up dinner money – or receive reminders and alerts.
  • Book parents’ evening as soon as they receive it – making the process quick and easy.
  • Receive in app notifications – so they’ll never miss a school message again!

Give parents the links to download the App on their iPhone or Android:



What does the App look like?

Schools often tell us they’d like to see what parents can see if they’re using the ParentMail App! Unfortunately, staff cannot use the App as adding all that functionality into such a small screen would make life very complicated!

However, we know that sometimes when parents come to you with queries, it would be helpful for you to see what they can see. Below are some screenshots of the App, and if you want to see more, we recommend you take a look at the parent help site, where we’ve added several App screenshots.

Home-screen Time-slots View-Message Parents-evening-4 Forms-1 Payment-method


Why can’t staff log in to the App?

The PMX App is only available to parents. Staff can still access PMX on the go by visiting on their mobile or tablet device. If you or a member of your staff would like to view the App from a parent’s perspective, use the Users > Create function to create a ‘test child’, and link them to their member of staff under ‘Personal Relationships’.


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